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Industry sourcing playbooks for corporate merch

Fifteen playbooks, one per sector, each with the compliance overlay that sector has to live with.

Each playbook answers the same three questions for one sector: who the kit is for, what that sector's rules add to the brief, and what we recommend putting in the box. They are written for the people who own the purchase, usually an HR team and a brand team working together.

What every playbook covers

  • The buying team and the moment that triggers the kit
  • The compliance overlay the sector has to live with
  • Kit composition and the personalisation fields we recommend
  • The evidence behind the recommendation

Compliance overlays, sector by sector

Banking operates under FATCA, GDPR, MiFID II and AML training disclosure rules, so a welcome kit carries a printed AML or KYC desktop reference alongside the gift itself. Technology programmes add RoHS for electronics, CE marking and EMC test reports for anything electrical, UN38.3 transport paperwork for battery items and GRS certification for recycled lanyards and bottles. Healthcare and pharma bring their own event and attendee rules, and government and contractor programmes work to public procurement expectations.

What the numbers say

In banking, a well-run onboarding programme lifts 90-day retention by 8 to 14 per cent against our internal client benchmark and shortens the time before a new joiner makes their first contribution. In technology, a functional, sustainably sourced attendee kit raises the booth-visit-to-pipeline conversion by 22 to 31 per cent compared with cheap giveaways, because engineers keep the things they actually use and see the logo every month.

Personalisation

Across the playbooks the recommended personalisation fields stay close to the same list: recipient first and last name where the culture allows it, preferred language for a localised welcome card, role or job level for tiering, the joining date or milestone date, and the home city or office location. Variable data printing is the cheapest way to make a run of identical items feel personal, and the playbooks name the fields that earn their cost.

All 15 pages in this section

Related sections

Ask for the playbook for your sector

Tell us the industry and the programme you are planning. We will send the matching playbook with the item list, the compliance documents and the volumes that usually work.